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Communities > Diagnostic & Analysis System > MaxiSys > maxisys says its already registered
maxisys says its already registered

1125 Views 2 Replies Latest reply: 2020-07-02 02:16:18


  •   Level 1   
    (5) points
    BMAUTO
    2020-06-25 23:44:58
    my maxisys ser# VO9G40105450 says its already registered but its not on my registration so i may have a different registration that i forgotten a bought  because im the only owner since it was new and i remember updating it around 2016 but now i need to update and i cant because it says not registered to my account its on another account,my question is how do i find my old account or get this on my recent account?

    thank you Karl

  •   Level 10   
    (7578) points
    witsend

    2020-06-26 03:11:29 (Reply to:BMAUTO)

     I'm not sure if  in Maxisys back in 2016 there was a Support app on tool. Click on that , click on account, it will display your Autel ID, and typically your Autel ID is your e mail address.

  •   Level 2   
    (18) points
    tech172062

    2020-07-02 02:16:18

    The support tab wax on the maxisys tools in 2016 so you can use that method to determine what account you had placed it under...
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